Incident Overview

At 10:19:06 am CST, Verosint's API backend cluster experienced a node failure which caused a brief downtime on an internal middleware service used by SignalPrint and Rules APIs. During the incident, requests to https://api.verosint.com/v1/signalprint or https://api.verosint.com/v1/rules endpoints would have returned a HTTP 401 error for an invalid API token. The issue was detected and remediated automatically, with full recovery of all services by 10:22:16 am CST.
...

The issue at our CDN provider has been resolved and all Verosint services are available. Additional information regarding this incident can be found here. Thank you for your patience.

RESOLVED -
We are investigating a redirection error in our front end dashboard application. The site at app.verosint.com is redirecting to our non-production endpoint environment, resulting in clients receiving our Cloudflare "Blocked" page.

Resolution -
Verosint engineering redeployed the frontend dashboard application and the redirection error has cleared. We are continuing to investigate root cause, but do not expect a recurrence.

UPDATE:

Root cause has been identified as an i...