Previous incidents

While the service provider incident is still ongoing with the service provider, our monitors have consistently indicated full recovery long enough to consider this incident resolved. Rules and SignalPrint API calls are functioning normally, all backlogged event data has been processed, and response times are back to normal. We apologize for any additional disruption to your Monday morning. If any further disruption occurs, we will notify again through the status page. Please send any questio...

At 13:24 CDT, a node failure in one of our data backends did not recover as expected. As a result, some requests to the v1/signalprint/events and v1/rules/evaluate API endpoints began failing. Verosint engineering staff were alerted to the issue and active response began at 13:29 CDT. The faulty node was replaced at 13:38 CDT and recovery followed shortly thereafter. While some investigation into this incident continues, root cause has been determined and all affected services have recove...