Previous incidents

December 2023
No incidents reported
November 2023
Nov 07, 2023
1 incident

SignalPrint, Rules APIs briefly unavailable

Resolved Nov 07 at 12:13pm CST

Incident Overview

At 10:19:06 am CST, Verosint's API backend cluster experienced a node failure which caused a brief downtime on an internal middleware service used by SignalPrint and Rules APIs. During the incident, requests to or endpoints would have returned a HTTP 401 error for an invalid API token. The issue was detected and remediated automatically, with full recovery of all services by 10:22:16 am CST.

October 2023
Oct 30, 2023
1 incident and unavailable due to wide-spread CDN prov...


Resolved Oct 30 at 03:29pm CDT

The issue at our CDN provider has been resolved and all Verosint services are available. Additional information regarding this incident can be found here. Thank you for your patience.

1 previous update

Oct 02, 2023
1 incident unavailable due to incorrect redirection


Resolved Oct 02 at 02:33pm CDT

We are investigating a redirection error in our front end dashboard application. The site at is redirecting to our non-production endpoint environment, resulting in clients receiving our Cloudflare "Blocked" page.

Resolution -
Verosint engineering redeployed the frontend dashboard application and the redirection error has cleared. We are continuing to investigate root cause, but do not expect a recurrence.


Root cause has been identified as an i...

1 previous update