Previous incidents

October 2023
Oct 30, 2023
1 incident

app.verosint.com and api.verosint.com unavailable due to wide-spread CDN prov...

Downtime

Resolved Oct 30 at 03:29pm CDT

The issue at our CDN provider has been resolved and all Verosint services are available. Additional information regarding this incident can be found here. Thank you for your patience.

1 previous update

Oct 02, 2023
1 incident

app.verosint.com unavailable due to incorrect redirection

Downtime

Resolved Oct 02 at 02:33pm CDT

RESOLVED -
We are investigating a redirection error in our front end dashboard application. The site at app.verosint.com is redirecting to our non-production endpoint environment, resulting in clients receiving our Cloudflare "Blocked" page.

Resolution -
Verosint engineering redeployed the frontend dashboard application and the redirection error has cleared. We are continuing to investigate root cause, but do not expect a recurrence.

UPDATE:

Root cause has been identified as an i...

1 previous update

September 2023
Sep 07, 2023
1 incident

Backend cluster maintenance - non-disruptive

Maintenance

Resolved Sep 07 at 09:00pm CDT

We will be performing routine system updates to our API backend application cluster. This is a high-availability operation and service disruption is not expected.

August 2023
Aug 29, 2023
1 incident

Rules evaluation endpoint service disruption

Resolved Aug 29 at 01:07pm CDT

Rule evaluation requests were temporarily failing after underlying library code changed. We have reverted the version of said library and redeployed the previous version of the Rules API, which resolved the incident.