Verosint Scheduled Maintenance - June 11, 2025
Resolved
Jun 11 at 09:12pm CDT
Scheduled maintenance has been completed and all Verosint services are functioning as expected. Please email support@verosint.com with any questions or issues that may have arisen during this maintenance period.
Affected services
Verosint Application Frontend
SignalPrint API
Rules API
Created
Jun 11 at 08:00pm CDT
Verosint's back-end systems will undergo maintenance on Wednesday, June 11th starting at 8:00 PM CDT until 11:00 PM CDT. Maintenance goals include, but are not limited to:
- Session cache cluster upgrade (minor service disruption expected)
- Event database cluster upgrade (no disruption)
Potential scope of impact includes the SignalPrint and Rules APIs, as well as some functionality in the application front end. Most of this work will be highly-available, but the session cache cluster operation will result in a brief period (estimated 45-90 seconds) where API token validation requests may time out. If that short period will be highly disruptive for your users and doing so is practical, please make any necessary preparations to prevent such disruptions, such as configuring your app to fail open.
As always, please reach out to our support team (support@verosint.com) with any questions about this maintenance event.
Affected services
Verosint Application Frontend
SignalPrint API
Rules API