Previous incidents

October 2024
No incidents reported
September 2024
Sep 04, 2024
1 incident

Potential web UI availability issue

Degraded

Resolved Sep 04 at 09:23am CDT

Root cause of the monitor failure has been traced to a short-lived server-side error when calling our authentication provider. Further attempts to reproduce the issue continue to fail and the monitoring system has not flagged a subsequent failure. We consider this issue resolved, but please let support@verosint.com know if you experience authentication issues when logging into your tenant

1 previous update

August 2024
Aug 28, 2024
1 incident

Brief Rules API disruption

Resolved Aug 28 at 09:39pm CDT

Starting at 9:16 pm CDT, Rules API experienced a degradation of service for roughly 15 minutes following a back-end infrastructure update, during which a significant portion of rule evaluation requests timed out or responded with an error. The faulting service was recovered at 9:31 pm CDT and the platform is functioning normally, but root cause analysis is still ongoing. Any material discoveries will be posted as follow-up to this status.