Previous incidents

September 2023
Sep 07, 2023
1 incident

Backend cluster maintenance - non-disruptive

Maintenance

Resolved Sep 07 at 09:00pm CDT

We will be performing routine system updates to our API backend application cluster. This is a high-availability operation and service disruption is not expected.

August 2023
Aug 29, 2023
1 incident

Rules evaluation endpoint service disruption

Resolved Aug 29 at 01:07pm CDT

Rule evaluation requests were temporarily failing after underlying library code changed. We have reverted the version of said library and redeployed the previous version of the Rules API, which resolved the incident.

July 2023
Jul 31, 2023
1 incident

Rules API service degraded

Resolved Jul 31 at 10:26am CDT

Between 9:34 am CDT and 9:46 am CDT, deployment of a dependent back-end service coincided with exceptionally high overall platform load, exposing an issue which resulted in a large number of 400 responses from the Rules API. The service degradation automatically resolved once the deployment completed, but Verosint engineering is aware of the issue, working on a permanent fix, and will take additional safety precautions during subsequent deployments of the dependent back-end service until the ...