All backlogged events have been processed and new events should be showing up in the dashboard normally again. We are marking this incident as resolved, but if you are still experiencing issues with new events reaching your dashboard or threat notifications, please contact your success manager or support. Thanks for your patience.

We have identified and corrected the root cause of the event ingestion performance degradation and are monitoring the recovery. Metrics indicate that events are again processing normally and we anticipate being fully caught up on the backlog within the next hour.

While we have seen the error rate of the affected service recover, we have not seen a corresponding improvement in event processing throughput. We are continuing to investigate and will update again when we have more information.

The deployed fix has addressed the issue and we are monitoring the ongoing recovery. The service will be working through the backlog of events queued in the ingestion pipeline, so new events will still be delayed until the queued events have been processed. We will mark this incident as resolved once everything is caught up.

We have identified the issue and have a fix building. We will update further once the fix is deployed and we start seeing recoveries.

We are investigating an issue with our signal event ingestion pipeline that is delaying signal processing. Events are still being received, but new events will be delayed showing up in the dashboard or triggering threat notifications. Further updates will follow as the investigation proceeds.