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Maintenance

Verosint Scheduled Maintenance - October 8, 2025

Oct 08 at 09:00pm CDT  –  Oct 08 at 10:44pm CDT
Affected services
Verosint Application Frontend
SignalPrint API
Rules API

Resolved
Oct 08 at 10:44pm CDT

Maintenance has been completed and all Verosint systems are operating normally. No impact to availability was detected by our monitors, but please reach us at support@verosint.com if your applications were affected by this evenings operations. Thanks for your patience.

Created
Oct 08 at 09:00pm CDT

Verosint's back-end systems will undergo maintenance on Wednesday, October 8th starting at 8:00 PM CDT until 11:00 PM CDT. Maintenance goals include, but are not limited to:

  • API: User session cache cluster upgrade
  • API: Event cache cluster upgrade
  • API: Signal data cache cluster upgrade

Most of this work will be highly-available, but these cache cluster operations will result in brief periods of service disruption (estimated 45-90 seconds each) where some API requests may time out, and some functionality in the Verosint tenant app may be degraded.

If any impact, foreseen or otherwise, will be highly disruptive for your users and doing so is practical, please make any necessary preparations to prevent such disruptions, such as configuring your app to fail open.

As always, please reach out to our support team (support@verosint.com) with any questions about this maintenance event.