At 13:24 CDT, a node failure in one of our data backends did not recover as expected. As a result, some requests to the v1/signalprint/events and v1/rules/evaluate API endpoints began failing. Verosint engineering staff were alerted to the issue and active response began at 13:29 CDT. The faulty node was replaced at 13:38 CDT and recovery followed shortly thereafter. While some investigation into this incident continues, root cause has been determined and all affected services have recovered and are operating normally. Please contact support@verosint.com with any questions about this incident.

At 13:24 CDT, a node failure in one of our data backends did not recover as expected. As a result, some requests to the v1/signalprint/events and v1/rules/evaluate API endpoints began failing. Verosint engineering staff were alerted to the issue and active response began at 13:29 CDT.