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Aug 26, 2025

Partial degredation of service for Signalprint and Rules APIs

Degraded

Resolved Aug 26 at 01:40pm CDT

At 13:24 CDT, a node failure in one of our data backends did not recover as expected. As a result, some requests to the v1/signalprint/events and v1/rules/evaluate API endpoints began failing. Verosint engineering staff were alerted to the issue and active response began at 13:29 CDT. The faulty node was replaced at 13:38 CDT and recovery followed shortly thereafter. While some investigation into this incident continues, root cause has been determined and all affected services have recove...

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